At Whisler Communications, we’ve worked with businesses of all sizes across the Pacific Northwest, including multi-location franchises that depend on clear, consistent communication. Whether you’re managing a network of restaurants, retail stores, or service centers, having the right two-way radio system can make a huge difference in daily operations.
But with so many options available, how do you know which radios are best for your franchise? Let’s break down a few key things to consider before making your investment.
1. Understand Your Communication Needs
Start by identifying how your staff communicates day to day. Do your teams need to stay in contact across one building or multiple locations? Are you coordinating customer service, deliveries, or maintenance operations?
For smaller sites, lightweight on-site business radios may be ideal. For franchises that span large areas or multiple cities, wide-area radios like our Diga-Talk+ LTE series can provide seamless, push-to-talk communication nationwide without relying on traditional repeaters or complex infrastructure.
2. Prioritize Coverage and Reliability
Coverage is everything when it comes to communication. You’ll want radios that perform consistently across your properties, indoors, outdoors, or even between cities.
Franchises with multiple locations often benefit from LTE or digital network radios that use cellular or IP-based systems for extended range. These systems, like the Diga-Talk+ 9850, combine the simplicity of traditional two-way communication with the reliability of modern 4G LTE coverage.
3. Match the Radio Type to the Work Environment
Different work environments require different radio features. For example:
- Restaurants need compact, discreet radios with clear audio in noisy environments.
- Retail chains benefit from lightweight models with quick channel access for customer service.
- Service-based franchises (like cleaning, security, or delivery operations) often need rugged, weather-resistant radios that can handle outdoor conditions.
Our team can help you choose the right model, whether that’s a Kenwood Viking® portable, a Diga-Talk+ LTE radio, or another professional-grade option.
4. Consider Safety and Advanced Features
Modern radios aren’t just for talking. Many include advanced safety and management features such as:
- Emergency alert buttons for quick distress calls.
- GPS tracking to monitor staff and fleet activity.
- Over-the-air programming to simplify updates across locations.
- Private and group call options for better workflow organization.
These features are especially useful for franchises with remote teams or field operations that rely on real-time coordination.
5. Plan for Scalability and Support
As your franchise grows, your communication system should grow with it. Choosing a scalable radio platform ensures that adding new locations or users is simple and cost-effective.
At Whisler Communications, we provide long-term support for all our systems from initial setup to maintenance, programming, and future upgrades. We also work with you to ensure your network remains secure, compliant, and optimized for your business operations.
Reliable communication is the foundation of any successful franchise operation. With the right two-way radio system, your team can stay connected, productive, and focused on delivering great customer service.
As a trusted provider with over 65 years of experience, Whisler Communications can help you select the right radio solution, from digital wide-area systems like Diga-Talk+ to durable professional models from Kenwood and the Viking Series.
