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The Puget Sound Emergency Radio Network (PSERN) is a next-generation emergency communications system serving King County, Washington. Built to replace the legacy 800 MHz system, PSERN provides reliable, secure, and interoperable radio communications for fire departments, law enforcement agencies, emergency medical services, and other public safety organizations.

For businesses operating in King County, PSERN also carries important implications. Whether you run a hospital, large facility, school, or commercial building, your communications infrastructure must align with PSERN requirements to ensure safety, compliance, and seamless connectivity during critical events.

Why PSERN Matters

PSERN is not just an upgrade—it’s a complete transformation of how public safety agencies communicate. The system provides:

  • Greater Coverage: Expanded signal reach ensures reliable connections, even in challenging environments.
  • Improved Reliability: Designed for mission-critical operations, PSERN reduces the risk of outages during emergencies.
  • Interoperability: First responders across jurisdictions can communicate more effectively, ensuring faster coordination during crises.
  • Enhanced Security: Modern encryption and system safeguards keep sensitive communications protected.

What This Means for Your Business

If your facility relies on two-way radios or has in-building communication systems, PSERN may impact your operations. In particular:

  • Radio Compatibility: Only PSERN-approved radios can be used on the network. Businesses must ensure they upgrade or replace older devices.
  • In-Building Coverage: Larger facilities may require Distributed Antenna Systems (DAS) to maintain signal strength indoors. King County’s fire code may mandate DAS upgrades in certain cases.
  • Emergency Preparedness: Aligning with PSERN standards ensures your staff can communicate effectively with public safety agencies in emergencies.

How to Prepare

  1. Evaluate Your Equipment – Audit your current two-way radios to confirm whether they are PSERN-compatible.
  2. Assess Your Coverage – Conduct an in-building coverage test to determine if DAS solutions are required.
  3. Plan for Upgrades – Budget for and implement necessary system updates to remain compliant and operational.

As a trusted provider, Whisler Communications can help you navigate these requirements, from selecting PSERN-compatible radios to designing in-building DAS solutions. Contact us today for a consultation.

PSERN represents a critical step forward in public safety communications across King County. For businesses, preparing now ensures compliance, operational reliability, and most importantly, the safety of employees and the public.